Payment Details

 

All orders placed are subject to 50% payment, with the balance due once the quilt is completed.  When full payment is received, goods will be dispatched.

I will endeavour to complete all orders within a two week period, however, if a project requires more time, this will be discussed at the initial stages,

 

Cancellation/Refunds

 

We hope when you receive your order you are really happy with the quilt.  However, if for any reason you need to cancel or return your order, we are happy to oblige.  Please note, however, that personalised items made to your specifications (eg quilts including photographs or names) are non cancellable and non refundable.

To be eligible for a refund your quilt must be unused and in the same condition you received it.

Payment refund will be made directly to your payment card in no more than:

1. 14 days after the product is returned

2. 14 days after you have indicated your wish to cancel the order.